Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, AGI Technologies (operator of Kwik Kart) has designated a Grievance Officer to address customer and retailer complaints.

Acknowledgement within 48 hours of a complaint; resolution within 30 days, as required by applicable law.

Include your name, contact details, order or subscription ID, transaction reference, a description of the issue and your requested resolution. We may request additional information reasonably necessary to investigate.